Shipping policy
Shipping Policy
AURA VELOUR DESIGN currently ships orders within the United States.
Order Processing
Orders are prepared for shipment after payment has been successfully confirmed. Processing times may vary depending on product availability and order volume.
Shipping Options
We currently offer the following shipping options:
Standard Shipping
US$ 9.99 for orders between US$ 0.00 and US$ 149.99.
Estimated delivery time: 3–5 business days.
Free Shipping
Free shipping is available for orders of US$ 150.00 or more.
Estimated delivery time: 3–5 business days.
Express Shipping
Express shipping is available for US$ 19.99.
Estimated delivery time: 1–2 business days.
Delivery Estimates
Delivery estimates are displayed during checkout and may vary depending on the destination, carrier operations, weather conditions, holidays, or other circumstances outside our control.
Tracking Information
When tracking information is available, customers will receive shipping confirmation and tracking details after the order has been dispatched.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address during checkout. AURA VELOUR DESIGN is not responsible for delays or delivery issues caused by incorrect or incomplete address information.
Shipping Delays
Although we work to ensure orders arrive within the estimated delivery timeframe, occasional carrier delays may occur. Delivery dates are estimates and cannot be guaranteed.
Questions About Shipping
For questions regarding shipping or an existing order, contact us at:
AURA VELOUR DESIGN